Welcome to CCTailor.com! These Terms & Conditions govern your use of our website and services. By accessing or making a purchase on CCTailor.com, you agree to these terms. If you do not agree, please refrain from using our website.
1. Introduction
CCTailor.com we provides high-quality tailoring services, custom apparel, and accessories. These Terms & Conditions outline the rules and regulations for using our website and services.
2. Use of the Website
- You must be at least 18 years old to use our website or have permission from a guardian.
- You agree not to use our website for fraudulent, unlawful, or harmful activities.
- We reserve the right to suspend or terminate your access if you violate these terms.
3. Orders & Payments
- All orders are subject to availability and confirmation.
- Prices are displayed in HKD and may include or exclude applicable taxes, which will be specified at checkout.
- We accept all major credit cards. Payments must be completed before processing your order.
- We reserve the right to refuse or cancel an order due to:
- Pricing errors
- Payment issues
- Unavailability of items
- Suspicious or fraudulent activity
4. Custom Orders & Measurements
- Custom tailoring orders are made to your provided measurements. Ensure accuracy before submitting.
- We are not responsible for incorrect measurements provided by the customer.
- Once a custom order is processed, it cannot be canceled or refunded unless there is a manufacturing defect.
5. Shipping & Delivery
- We offer domestic and international shipping through [Shipping Providers].
- Estimated delivery times will be mentioned at checkout. We are not responsible for delays caused by couriers, weather, or customs processing.
- If your package is lost or damaged during transit, please contact us within 7 days for assistance.
6. Returns, Refunds & Exchanges
- Custom-made products are non-refundable. If there is an issue with the stitching or quality, we may offer alterations or adjustments.
- Standard products can be returned within 7 days if they are unused and in original condition.
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
7. Intellectual Property Rights
- All website content, including logos, images, designs, and text, belongs to CCTailor.com.
- You may not copy, distribute, or use any content without our written permission.
8. Limitation of Liability
- We strive to provide accurate information, but we do not guarantee that all content on our website is error-free.
- We are not responsible for technical issues, interruptions, or third-party failures affecting the website.
- Our liability for any claim is limited to the amount paid for the product/service in question.
9. Privacy Policy
- We respect your privacy. Your personal information is collected and processed according to our Privacy Policy.
- We do not sell, trade, or share your personal data without your consent, except where required by law.
10. Changes to Terms & Conditions
- We may update these terms at any time.
- Continued use of our website after updates means you accept the revised terms.
Thank you for choosing CCTailor.com!
